Shipping policy
Last Updated: June 12, 2026
At Alvarez Pro Painting, we are committed to providing reliable, fast, and affordable shipping across the United States. We carefully package every order to ensure products arrive safely and on time.
1. Shipping Availability (United States Only)
We currently ship throughout the United States.
All orders are processed and shipped from our Kansas City, Kansas location. Orders are inspected and securely packaged before shipment to help ensure safe delivery.
2. Shipping Timeframes
Most in-stock orders are processed within 1–2 business days.
Estimated delivery time is typically 3–5 business days from the shipment date, depending on destination and carrier transit times.
Please note that shipping timelines may vary due to holidays, severe weather, or carrier delays beyond our control.
3. Shipping Rates
We offer simple flat-rate shipping within the United States:
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Orders over $100 qualify for FREE standard shipping.
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Orders under $100 are charged a flat shipping fee of $6.95.
Shipping charges are calculated automatically during checkout.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
We primarily ship through trusted carriers such as UPS, FedEx, and USPS.
5. Damaged or Lost Packages
If your order arrives damaged or appears lost during transit, please contact us within 48 hours of delivery and include photos of the packaging and products.
We will work with the shipping carrier to help resolve the issue as quickly as possible.
6. Returns & Exchanges
Returns are accepted for eligible non-custom items within 30 days of delivery.
Returned items must be unused, in original condition, and in original packaging.
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Custom, personalized, or made-to-order products are non-returnable unless there is a manufacturing defect.
7. International Shipping
We currently do not offer international shipping.
Questions or Support?
For shipping questions, order assistance, or special requests, please contact us directly:
Alvarez Pro Painting
Kansas City, KS 66102-4336
Phone: (913) 575-8652
Email: info@alvarezpropainting.com
Thank you for choosing Alvarez Pro Painting. We appreciate your business and look forward to serving you.